Tickle stick paint falling off

[AlwaysFishing23]

So I purchased a 23 inch SUL tickle stick this years model with the white handle ( actually I wanted a 27 inch UL and got home and the rod was a SUL but the box said 27 I’m 200 miles from the store I got it from so can’t juse return it). I got it At the beginning of this season and the very first trip out with it the paint started peeling off the tip. I contacted 13 and they said I had to pay to get a new one because it was my fault and that never happens. That rod has never been abused. I’ve still been using the rod and now about half the paint has come off. I’ve tried sharpie, highlighter. Nothing works the blank of the rod is black so hard for things to show. Has anyone had this issue?

Edited January 17, 2018 by AlwaysFishing23

[monstermoose78]

They are known for that

[AlwaysFishing23]

Good to know I’m not alone! Guess once all the paint comes off time for a custom paint job

[Rick G]

Yep, the paint has come off quite a few Tickle sticks. Thin coat of spray paint should work. I have touched up the tips on a few rods over the yrs, it seems to hold ok. The trick is to not go too thick, or it will crack

[AlwaysFishing23]

Thanks Rick G that will be this springs project one thin spray on the top and bottom should be just right. Seems they all have this issue you’d think they’d do somthing about it.

[jjness]

I just bought a brand new one as well, probably 4 hours of jigging with it inside a permanent ice house on one trip. Second time out, the yellow paint flaked off.

I've emailed 13Fishing, hoping to get a positive response. I still have the packaging and receipt for the store I bought it from. I'll be happy to get my money back from them instead, if I must. 

The rod seems nifty from my limited, novice opinion, but that little of use resulting in damage is unacceptable. Might just save up for a TUCR or something and use cheapo $20 rods in the meantime.

[AlwaysFishing23]

Well good to know I’m not the only one experiencing this issue. What’s not good is that they don’t even attempt to investigate this issue. Yes very dumb for little use it’s basiclly falling apart but the paint on the tip doesn’t effect the ability for it to do its job. I was thinking the same thing and trying something different for next season.

[Fishing Frenzy]

On 1/17/2018 at 10:41 AM, AlwaysFishing23 said:

So I purchased a 23 inch SUL tickle stick this years model with the white handle ( actually I wanted a 27 inch UL and got home and the rod was a SUL but the box said 27 I’m 200 miles from the store I got it from so can’t juse return it). I got it At the beginning of this season and the very first trip out with it the paint started peeling off the tip. I contacted 13 and they said I had to pay to get a new one because it was my fault and that never happens. That rod has never been abused. I’ve still been using the rod and now about half the paint has come off. I’ve tried sharpie, highlighter. Nothing works the blank of the rod is black so hard for things to show. Has anyone had this issue?

Mine did the same thing on my 1st time fishing with the rod. It works really well but for $50 you would think the paint would stay on for a while. Oh well.

[Bass Thumb]

Can you do a warranty claim on it?

[Fishing Frenzy]

27 minutes ago, Bass Thumb said:

Can you do a warranty claim on it?

I emailed them and they said I would have to send it in with receipt. They said I would have to pay for shipping so I didn't do that, and they said that I was probably just to tuff on it. So I just won't buy another 13 fishing product again.

Edited February 9, 2018 by Fishing Frenzy

[Bass Thumb]

13 has a nice "Oops" warranty plan, but that's my only customer service experience with them. 

Ask if you can cut up the rod for shipping, just like with the accidental breakage return. Just snip it into 8 pieces, wrap it in cellophane, slip it into a large envelope. Should only cost $3-4.

Edited February 9, 2018 by Bass Thumb