I have a Minnkota onboard charger model MK330SC - this is the early one where you could select from different types of batteries to charge and also equalize the batteries with a built-in equalization function.
The problem is that one bank (#3) does not seem to be working properly so I called Minnkota tech support to ask about repair and was told there is no repair. If it's defective, I'll just have to buy a new one - but a different one as they don't offer that model any more. Perhaps what upset me was the "tough s#!t" attitude of the phone tech.
Is it reasonable to write a letter to Minnkota asking for some allowance towards a new charger, or is this one of those take your lumps deals? Have any of you had any luck trying to negotiate something like this with Minnkota?
I don't want to be unreasonable, but I guess perhaps I am spoiled by the service I got from MotorGuide when my old trolling motor gave me trouble. It was purchased as a reman unit and WELL beyond any expectation of warranty, but they took care of it for free none the less.
Any brand recommendations if I can't (or don't even try) swing a deal with Minnkota?
Don't take me wrong, I'm not anti-technology. Battery powdered items will always have their place. I'm mean you don't want your girl friend or wife in the bedroom playing for their gas powered adult toys!! That would be a bit loud and smokey!
That’s right. My 84 year old dad loves his electric chain saw. Light weight and quiet. Besides, at his age he’s not cutting a bunch. Where as myself I want something with more power and heavier duty. Look at how many people have switched back to gasoline cars after running one in winter if you travel a lot.
As long as my strike master works I’ll keep using gas. Maybe my next will be electric, but who knows, you can find used gas ones pretty reasonable as others buy electric.
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Whoaru99
I have a Minnkota onboard charger model MK330SC - this is the early one where you could select from different types of batteries to charge and also equalize the batteries with a built-in equalization function.
The problem is that one bank (#3) does not seem to be working properly so I called Minnkota tech support to ask about repair and was told there is no repair. If it's defective, I'll just have to buy a new one - but a different one as they don't offer that model any more. Perhaps what upset me was the "tough s#!t" attitude of the phone tech.
Is it reasonable to write a letter to Minnkota asking for some allowance towards a new charger, or is this one of those take your lumps deals? Have any of you had any luck trying to negotiate something like this with Minnkota?
I don't want to be unreasonable, but I guess perhaps I am spoiled by the service I got from MotorGuide when my old trolling motor gave me trouble. It was purchased as a reman unit and WELL beyond any expectation of warranty, but they took care of it for free none the less.
Any brand recommendations if I can't (or don't even try) swing a deal with Minnkota?
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