- 0
By SkunkedAgain · Posted
By CigarGuy · Posted
By LakeofthewoodsMN · Posted
By Brianf. · Posted
By using this site, you agree to our Terms of Use and Privacy Policy. We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.
Question
Whoaru99
I have a Minnkota onboard charger model MK330SC - this is the early one where you could select from different types of batteries to charge and also equalize the batteries with a built-in equalization function.
The problem is that one bank (#3) does not seem to be working properly so I called Minnkota tech support to ask about repair and was told there is no repair. If it's defective, I'll just have to buy a new one - but a different one as they don't offer that model any more. Perhaps what upset me was the "tough s#!t" attitude of the phone tech.
Is it reasonable to write a letter to Minnkota asking for some allowance towards a new charger, or is this one of those take your lumps deals? Have any of you had any luck trying to negotiate something like this with Minnkota?
I don't want to be unreasonable, but I guess perhaps I am spoiled by the service I got from MotorGuide when my old trolling motor gave me trouble. It was purchased as a reman unit and WELL beyond any expectation of warranty, but they took care of it for free none the less.
Any brand recommendations if I can't (or don't even try) swing a deal with Minnkota?
Link to comment
Share on other sites
3 answers to this question
Recommended Posts