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Whoaru99

Minnkota on-board charger??

Question

Whoaru99

I have a Minnkota onboard charger model MK330SC - this is the early one where you could select from different types of batteries to charge and also equalize the batteries with a built-in equalization function.

The problem is that one bank (#3) does not seem to be working properly so I called Minnkota tech support to ask about repair and was told there is no repair. If it's defective, I'll just have to buy a new one - but a different one as they don't offer that model any more. Perhaps what upset me was the "tough s#!t" attitude of the phone tech.

Is it reasonable to write a letter to Minnkota asking for some allowance towards a new charger, or is this one of those take your lumps deals? Have any of you had any luck trying to negotiate something like this with Minnkota?

I don't want to be unreasonable, but I guess perhaps I am spoiled by the service I got from MotorGuide when my old trolling motor gave me trouble. It was purchased as a reman unit and WELL beyond any expectation of warranty, but they took care of it for free none the less.

Any brand recommendations if I can't (or don't even try) swing a deal with Minnkota?

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Jason Boser

We are just going to minkota charging systems at rays sport I dont like to hear they are bad. I would talk to the guys who sell it they should be able to take care of the problem and get you some kind of deal on a new one.
Jason

------------------
fishing fever guide service
fishingminnesota.com/fishingfever/
phone 218-327-2191
e-mail [email protected]

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Kevin Turner

I've installed about a dozen of the older chargers like yours. Two failed: 1) still under warranty. 2nd 1yr out of warranty. MK replaced them both...no questions asked. Although the failer rate is quite high, the have been great to deal with. I have had excellent service from MK products and great customer support. Kevin

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Giant_Jackpot

If it is out of warranty then I don’t think you can expect them to replace it. As far as repair, I do believe all of these onboard/waterproof chargers are filled with an epoxy material so there is no way to fix anything anyway.

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