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Motor Clinic


Tom Wilson

Question

To Everyone,

I read GClark's post below and versus answering him there I thought this should be a seperate post. At the end of last season my 2 year old MinnKota Maxxum 74# started to act up and get sticky. Turns out it was something common to that motor, but that's not what this post is about. I called up Motor Clinic in Bloomington. They are an authorized repair shop for MinnKota. They used to be located over on the east end of town, but are now on the west end of Bloomington off of Old Shakopee. When I called there the guy I talked to said he'd bet money that the problem was what they had seen before, but to bring it in to be sure. I took the motor in on Monday at 11:30. At 2:36pm he left a message on my machine at home that my motor was fixed good as new and I could pick it up before 4:30 or the next day. I called him back to let him know that I couldn't get it Monday, but that I would have my wife stop in and get it on Tuesday after work. She did just that. The reason I'm writing this is because of what I found when I got home. They didn't fix a simple little problem. They had to repalce half of my trolling motor. (all covered by the fantastic 3 year warranty that comes with a Maxxum.) Turns out, that the whole shaft had to be replaced, The roller bearing assembly on the shaft had to be replaced, the pinion gear assembly in the head had to be replaced, and the directional arrow indicator now works.

I'm not trying to start any wars amongst service places, but how many places in town, can you take your motor to, and them have that many parts in stock without the dreaded news of "sorry, but we have to order that part". Those guys down there were fantastic, and if you are having trolling motor problems, that's who I suggest you call first. They even carried that 100 lb monster out and put it in my wifes car for her. That kind of service don't grow on trees, and is getting harder to find everyday. My hat's off to everyone at Motor Clinic.

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I had the exact same service from them about 3 years ago, but mine was 4 days before opening fishing. I had just bought a new Motorguide motor from a local retailer and it burned up in 2 days.. the lower unit was fried and everything had to be replaced. The retailer would not take the motor back, or exchange it... I was very upset.

I brought my motor in mid-afternoon to Motor Clinic.. I had a call the following morning around 9 a.m. to pick up the motor..

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I can only repeat what has been said in the above entry. Mark, Terry and crew treat a customer with great knowledge, freindliness and service. Their turn around on repairs is great. I would definitly recommend this shop to anyone.

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I can only agree with every one. I have had nothing but good luck with Motor Clinic.

I have had them repair several trolling motors for me with turn around time less than a couple days on them all.

They work on sonars as well.(all brands, not just Vex) I had a button go out on my Vex Edge II and took it down there. They did not have the parts in stock to repair the unit, so rather than make me wait, they gave me an entire new unit less the transducer. Great customer service and with a smile too. Not something you see a lot of these days!

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This is all very encouraging to know that there is such a great place that provides such great service. I will definitely want to give them a visit and see what they sell there.

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I was in there this winter and told them my hookups on my FL8 were getting bad. They gave me the electrical end pieces-for free.

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Nothing but good things to say about the Motor Clinic. I seem to be a little tough on my trolling motors but always can get them fixed right away. Very knowledgeable guys that I trust.

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