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Help. My Lowrance ExpeditionC won't read my Lakemaster chip

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I just received a replacement unit and it won't read my Lakemaster chip. I tested the chip on other units and a reader(props to Reeds Sports), it's O.K.. The problem must be the unit. Does anybody know how to reset it? I tried resetting the options by holding down the Pages buttons and via the menu option in advanced mode.

I'm kind of bummed, I've really been trying to learn the WFC this summer and now I have the perfect weekend and my mapping tool breaks.Lowrance has great customer service, just not on the weekends. Didn't realize how much time that thing saved me by helping eliminate whole chunks of lakes(fishing).

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