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cray

Fishing rod warranty

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cray

I just bought a new St. Croix rod and actually read the warranty and registered the rod. The warranty says if the rod becomes damaged they will inspect it for $20.If it is covered they will relace or repair it. If it is not, they will repair it for a fee. Has anyone had any experience with this? I can't help but wonder if this would be a waist of time and money.

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cjac

I've sent a few back to St Croix in my days and have never had an issue. Actually, I've had a replacement at my door within about 10 days every time, 10 from me sending it to the new one arriving.

Definitely worth doing!

Chris

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hoggs222

When I bought my St. Croix, I was told by the guy at gander that if anything happens to it, bring it back in for an exchange, no questions asked. No receipt necessary. Is this still the case?

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cjac

That goes against everything I have heard and experienced, St Croix policy is supposed to be everything goes thru them. I had a return after Xmas last year, tags still on it, and it took a manager approval, etc. to do a simple return.

Gander Series rods, Shinamos, they will do the over the counter, but not Croix rods per the manufacturer policy.

Chris

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NCLaker

I bought a life time warrenty fenwick rod from Joe's and if you hold on to your Joe's reciept, they will send it in for you free of charge (avoid the $20 fee). It is my understanding that is true for their St. Croix's and Shimono's.

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Jim Almquist

I had a St Croix Avid that I sent in to get replaced and they called and asked if I would like to upgrade to a Legend for around $50.00(not sure on the exact amount but close)I said sure and got a brand spanking new Legend grin.gif

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Ralph Wiggum

I snapped an Avid last year and they replaced it no questions asked.

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slipperybob

Well...it can beat buying a brand new rod.

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